Like most commercial websites, we sometimes use the technology known as “cookies” to collect information on how you use the website, and to ensure your visit runs smoothly.
Cookies are text files that are stored in the Internet browser or come from the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a distinctive string that allows the browser to be uniquely identified when the website is visited again.
Cookies cannot read any information from your computer or interact with other cookies on your hard disk. However, cookies enable us to recognize you when you revisit our website.
You can find the data that has been stored in cookies in the cookie settings.
Our website makes use of transient cookies, persistent cookies, tracking/web bugs and local storage.
Transient and persistent cookies
Transient cookies are automatically erased when you close your browser. These include in particular the session cookie. These store a so-called session ID, with which various requests from your browser can be assigned to the joined session. This enables our website to recognise your computer when you return. Sessions cookies are erased when you close your browser.
We use transient cookies to make our websites more user-friendly. Some elements on our website require the browser to be identified even after you have moved to a different page.
Our website also uses persistent cookies that enable analysis of the browsing behaviour of our users. Persistent cookies are automatically erased after a prescribed period, which may vary depending on the cookie. They enable transmission of, for example, IP addresses and search terms entered, as well as the use of certain website functions.
Most cookies do not save a user’s personal data. However, the user’s email address and customer ID could be stored on the server in addition to the cookie ID.
Some of our services also use “tracking bugs”, “web bugs” or “tracking pixels”. This involves code snippets that are usually only 1×1 pixel in size and can identify and detect your browser via the browser ID – your browser’s individual “fingerprint”. These enable the service provider to see how many users have accessed the pixel and if and when an email has been opened or a website has been visited.
You can use tools such as webwasher, bugnosys and AdBlock to prevent web bugs on our website. We will not use web bugs to secretly collect your personal data or share such data with third parties and marketing platforms without your express consent.
The legal basis for processing personal data using technically necessary cookies is Article 6(1)(1)(f) GDPR.
The right to object is excluded for technically essential cookies as these are required to display the website and its contents and to make the functionalities of the website available to you.
The user data collected through technically necessary cookies is not used to create user profiles.
Analysis and marketing cookies are used to improve the quality of our website and its contents. Analysis cookies allow us to ascertain how the website is used and thus constantly optimise our service. To perform processing functions on your end device that are based on cookies or other identifiers (e.g. browser fingerprints, pixels) and are not technically necessary for our website to function, we first require your consent, which you can give using the cookie pop-up that appears when you access our website. The legal basis for this cookie-based processing is Article 6(1)(a) GDPR. These types of cookies are not necessary for our website to function and will not be placed until you give your consent.
If you do not want your browser to accept cookies, you can deactivate or restrict cookies. Cookies that have already been saved can be deleted or deactivated at any time in your web browser. Deactivation of cookies may prevent this website from functioning properly. You may not be able to access all the options and information on this website. Please remember that cookies must be deactivated separately in each of the browsers you use.
For more information about how to manage or delete cookies using the settings in your browser, please visit the help page for that browser.